Thank you for shopping with Nadia’s Collection Co. Every piece is handmade, so please review our shipping details below.
Important: All sales are final. Please read our Returns & Refund Policy before placing your order.
Processing Time. Orders ship within 2 business days of payment. Custom and made-to-order pieces may take 5 business days. We’ll email you if there’s any delay.
Shipping Methods & Rates. We ship via USPS (United States Postal Service). Shipping costs are calculated at checkout based on weight, destination, and the method you choose.
Delivery Time. Estimated delivery is 2 to 3 business days after your order ships. Delivery times are estimates and aren’t guaranteed, since carriers can have delays.
Where We Ship. We ship to the Continental United States. International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Tracking. You’ll receive a tracking number by email once your order ships.
Address Accuracy. Please check your shipping address before you pay. We aren’t responsible for packages sent to an incorrect address provided at checkout. If you need to change your address, contact us at orders@nadiascollectionco.com right away, before the order ships.
Damaged, Lost, or Delayed Packages. If your order arrives damaged or incorrect, please see our Returns & Refund Policy for how to report it. You must contact us within 7 days of delivery with photos. If your package hasn’t arrived within 3 days of the estimated delivery date, contact us and we’ll help track it.
Order Changes & Cancellations. Orders can be changed or cancelled within [24 hours] of purchase, as long as they haven’t shipped. See our Returns & Refund Policy for details.
Contact. Nadia’s Collection Co., Fairfield, CA – orders@nadiascollectionco.com – 1.707.384.9634